Certified Course in Customer Relations Manager (CCCRM)

This course equips individuals with the skills and knowledge necessary to manage and enhance customer interactions and relationships effectively. The course covers essential topics such as CRM concepts, customer service principles, use of CRM system, customer segmentation, effective communication strategies and customer retention methods.

Eligibility
Plus Two

Duration
3 Months (150 hrs)

Methodology:
Theory, IT Lab, Placement assistance, etc…